Loss Prevention Specialist - Collier/Lee Counties
Insurance
- Responsible for stores in Collier/Lee counties
- responding to emergencies and investigating reports of known or suspected internal theft, violence or the threat of violence or other criminal acts of an associate
- scheduling and conducting Shrink and Safety Assessments to evaluate compliance with operational controls related to shrink and safety performance in key stores
- evaluating financial reports to identify improvement opportunities with regard to shrink reduction, workers’ compensation and general liability, control of cash losses and vendor credits
- keeping abreast of or responding to local issues or activities that may impact the safety/security of customers or associates, or create a business risk and to provide appropriate support
- identifying and reacting to stores for which a risk assessment is appropriate and overseeing the installation and use of security related equipment
- investigating incidents, which may create actual or potential losses, committed by non-associates
- management and oversight of contract security services conducting administrative duties as they relate to the Loss Prevention process.
- High School Diploma or equivalent experience
- five (5) years of retail loss prevention and safety experience with
- two (2) years of multi-store loss prevention experience with
- two (2) years of management of people, not necessarily direct reports OR
- five (5) years of Publix retail management experience
- knowledge of the retail environment and how it operates
- knowledge of retail loss prevention processes, procedures and programs
- knowledge of general safety practices, procedures and policies as they relate to a retail environment
- working knowledge of criminal justice system and investigation processes
- knowledge of methods used to analyze and interpret large quantities of data
- knowledge of retail accounting methods
- knowledge of physical inventory process, calculation and control, particularly as it relates to shrinkage
- knowledge of interviewing, investigative and interpersonal techniques
- knowledge of physical security practices to include CCTV, alarm systems, EAS and other technologies
- technical knowledge of both retail processes and loss prevention programs and strategies
- computer skills
- verbal and written communication skills
- analytical skills
- decision making skills
- ability to maintain confidentiality
- interpersonal skills
- organizational skills
- willingness to work a variable schedule that may include some last minute changes, nights, weekends, and overnight travel with little notice
- willingness to be on call, in most instances, at all times
- eight (8) years of retail loss prevention experience with
- five (5) years of multi-store loss prevention experience with
- five (5) years of management of direct reports
- Certification in Wicklander-Zulawski Interviewing Techniques
- LPC Certification
- OSHA 10 Hour Course