Senior General Liability Claims Examiner

Job Description

Senior General Liability Claims Examiner

Job Summary

Seeking a highly skilled and experienced Senior General Liability Claims Examiner to join a dynamic team. The ideal candidate will have a strong background in handling complex general liability claims, including both litigated and non-litigated files, and will play a pivotal role in ensuring the efficient and effective resolution of claims. If you are a detail-oriented professional with a passion for excellence in claims management, we encourage you to apply.

Compensation Package

• Salary: $90,000 - $100,000 per year (up to $105,000 for exceptional candidates).
• Bonus: Quarterly bonus payouts based on individual production and other performance factors.
• Growth Opportunities: High-growth environment with potential for advancement into leadership.
• Stability: Backed by a financially secure parent organization, ensuring long-term career stability.

Responsibilities

• Manage a caseload of 120-150 commercial general liability claims, including litigated files (50%-75%).
• Handle claims across various accounts, including trucking, crane & rigging, homeowners associations (HOAs), condominiums, and more.
• Investigate and resolve claims involving slip and fall incidents, bodily injury, third-party property damage, dog bites, premises liability, product liability, and other general liability exposures.
• Conduct thorough contract and coverage reviews, draft reservation of rights (RoR) letters, and manage tendering processes.
• Collaborate with legal teams and other stakeholders to ensure effective litigation management and resolution.
• Maintain accurate and detailed documentation of all claims activities in the claims management system.
• Provide exceptional customer service to clients and stakeholders, ensuring timely communication and resolution of claims.

Qualifications/Requirements

• Minimum of 5 years of experience handling complex general liability claims.
• Strong expertise in contract and coverage review, drafting RoR letters, and managing tendering processes.
• Proven experience in handling litigated claims and collaborating with legal teams.
• Demonstrated ability to manage a high-volume caseload while maintaining attention to detail and accuracy.
• Stable work history, with at least 4+ years of tenure at previous employers.
• Experience in a Third-Party Administrator (TPA) or insurance carrier environment is highly preferred.

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